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How is the material delivered to me? How many computers can I view this material on? I think I ordered twice. What should I do? I need a CDL guide! Do you offer that? How many times can I take the online practice test? Can you MAIL me my"cheat sheet" via US postal mail? I can't find my order! My password isn't working! What should I do!? How do I log into my account to get my material? I failed my test, can I get my money back? I passed the test but your study guide didn't help me! Can I have a refund? Can you fax me my "cheat sheet?" Where is my test!? Where is my "cheat sheet?" Where do I login?